Pricing

Choose a plan that fits.

Membership is required for ongoing support. Maintenance plans add bundled hours and a defined response time. Annual plans use a full-year hour bank you can spend across the year. Auto-renew is on by default and shown at checkout.

All prices shown are before tax. Applicable GST or international tax is shown and applied at sign-up and on each invoice.

Member

The starting point — the foundation for receiving structured support.

SGD 58/ month

before tax · SG 9% GST applied at checkout

Included

30 min consult

Rollover cap

—

Dashboard access
Submit structured support requests
Assessment & consultation only (30 min / month)
Approved work billed separately at SGD 130/hour, 1-hour minimum
Tailored review for needs outside standard plans
Bundled maintenance, implementation or fix hours
Hands-on support work without separate approval
Maintenance SLA
After-hours critical support

Choose Member

Maintenance Lite

Steady, predictable upkeep for small sites.

SGD 390/ month

before tax · SG 9% GST applied at checkout

Included

3 hr / month

Rollover cap

1.5 hr

Monthly: 3 hr/month with up to 1.5 hr rollover
Annual: 36 hr bank — use flexibly across the year
Effective rate SGD 130/hour
P1 response in 2 business hours
Standard SLA across all priorities

Choose Maintenance Lite

Maintenance Growth

Faster response for active, evolving sites.

SGD 720/ month

before tax · SG 9% GST applied at checkout

Included

6 hr / month

Rollover cap

3 hr

Monthly: 6 hr/month with up to 3 hr rollover
Annual: 72 hr bank — use flexibly across the year
Effective rate SGD 120/hour
P1 response in 1 business hour
Faster SLA on every priority

Choose Maintenance Growth

Maintenance Priority

Tightest response for business-critical sites.

SGD 1,320/ month

before tax · SG 9% GST applied at checkout

Included

12 hr / month

Rollover cap

6 hr

Monthly: 12 hr/month with up to 6 hr rollover
Annual: 144 hr bank — use flexibly across the year
Effective rate SGD 110/hour
After-hours critical support eligible
Tightest SLA across all priorities

Choose Maintenance Priority

Response times at a glance

These are response targets, not resolution times.

Plan	P1 Critical	P2 High	P3 Normal	P4 Low
Member	Reasonable business hours	Reasonable business hours	Reasonable business hours	Reasonable business hours
Maintenance Lite	2 business hours	6 business hours	1 business day	2 business days
Maintenance Growth	1 business hour	4 business hours	1 business day	2 business days
Maintenance Priority	1 business hour	2 business hours	4 business hours	1 business day

Urgent multiplier 1.5x. After-hours critical 2.0x (Priority eligible by default; others on request). Urgent requests are reviewed before the multiplier is applied.