Manage website supportin one place.
Keep track of requests, hours, agreements, and billing through a shared platform for your team and ours.
How it works
A simple way to get set up.
Two service modes — Member or Maintenance — with set response times and add-on hours when you need more.
Pick a plan
Member or Maintenance, monthly or annual.
Sign in-app
Review and accept the agreement online.
Pay via Stripe
Card on file. Auto-renew shown at checkout.
Use the hub
Tickets, hours, SLAs, and renewals in one place.
Set response times
Response targets are tracked per priority and per plan — Lite, Growth, and Priority.
Visible hours
See used and remaining hours as work happens. Monthly plans allocate per month; annual plans give you a full-year hour bank to use across the year.
Clear scope
Standard work runs inside your plan. Anything outside is reviewed and quoted before any hours are used.
Ready to get started?
Compare plans, accept the agreement online, and begin when you're ready.